Privacy Policy
Effective Date: May 12, 2025
Business Name: Clarity by Solís
Contact Email: issasolis.va@gmail.com
Information We Collect
When you use our services, we may collect the following information:
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Your name, email address, and phone number
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Intake form responses related to the services you request
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Payment details (processed securely via third-party platforms like Wix Payments or PayPal)
We do not collect sensitive personal data such as government ID numbers, medical records, or passwords.
How We Use Your Information
We use your information to:
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Provide and manage your requested services
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Communicate with you about appointments, requests, or follow-up
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Improve the quality of our services
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Send occasional updates (only if you’ve opted in)
We do not share or sell your personal information with third parties.
Data Security
Your privacy matters to us. We take steps to protect your data through secure platforms (Wix, Google Voice, etc.). However, no digital method is 100% secure, so we encourage you not to share highly sensitive information through intake forms or casual messaging.
Your Rights
You can request to access, update, or delete your personal data at any time. Just email us at issasolis.va@gmail.com
Third-Party Links & Tools
Our website may use tools or links (like payment processors or scheduling apps). These tools have their own privacy policies—please review them before submitting your info through their systems.
Email Management Access Policy
If your requested services include email management, you may grant limited access through secure, client-controlled methods such as delegated inbox access or temporary login credentials. Your privacy and security are a priority—I will never request full account ownership, password changes, or access beyond the agreed-upon scope. You are encouraged to use platform tools like Gmail Delegation or app-specific passwords to maintain control of your account at all times. You may revoke access at any point, and I will confirm removal upon completion of services or contract end.
Calendar Access Policy
For calendar coordination or scheduling support, access can be provided through platforms like Google Calendar, Outlook, or Calendly. You may share calendar visibility, invite management permissions, or assign delegate access—whatever best fits your comfort level. No login credentials are required unless mutually agreed upon, and all access is used solely to support your workflow. You may adjust or revoke access at any time, and I will follow up to confirm all permissions are removed when our services conclude.
File Management Policy
If your services include file organization or cloud storage support, shared access can be provided through platforms like Google Drive, Dropbox, or OneDrive. You retain full ownership and control of your files—I will only access, organize, or upload/download documents within the folders you choose to share. No full account access is required. All files and content are handled with confidentiality and care, and shared access can be removed at your discretion.
Changes to This Policy
We may update this policy from time to time. Any major changes will be posted here, with the updated date at the top.